Protecting Your Employees So Not Hijacked By Your Competitors

Retail store business is a business with full of competition. Competition occurs not only in order to achieve a profit and the customer as much as possible, but also in order to obtain a qualified employee.

Any retail stores rely on front-line employees or salesperson to reach customers loyal. The salesperson is acting as brand ambassadors, where the company image is reflected by the attitude of the salesperson in dealing and interacting with customers. Therefore, a modern retail stores who already understand the importance of the role of a salesperson will always recruit employees who have a high spirit in serving. In addition, they also provide basic training on customer service before plunging into the real world.

However, because the cost of training services require no small amount of funds, sometimes some companies recruit employees competitor who have been trained. It is named employees hijack.

By law, this kind of hijack is legal, but certainly the loss side with the company that employees hijacked. For protecting large losses due to employees hijack, a company needs to pay attention to things as follows:

1. Welfare

Every person working for the welfare, both for himself and for his family. Welfare parameters which easily seen is the salary. A natural thing that everyone will find the highest salaries, while the company will pay a minimum salary. So that employees does not move to another place, it needs to be made a proportional salary calculation, in accordance with its duty and responsibilities. Position and experience also need to be taken into consideration for determining salaries.

Setting bonuses and allowances must be made in such a way that employees feel at home in the company. Review periodically about salaries, bonuses, and allowances setting, so that unrest employees to move the workplace could be muted.

2. Security and Safety

In addition to welfare, security and safety factors are very important to note that employees will not move to other workplaces. Imagine if a cleaning glass buildings employee are not equipped with safety equipment! Though highly paid, of course, employees do not want to sacrifice his life in vain. Imagine also if a retail store not equipped with a safety box. How can store employees save / secure sales money if there is no safety box? Though they are responsible for the security sales money. They will leave the company because his responsibility is not supported by the security and safety provided by the company.

3. Social Interaction / Employment

Social interaction between employees, employees with superiors, or employees to subordinates affect whether or not the employee is feel at home living in the company. Good relations between employees will provide a strong emotional bond between them, so they will feel a heavy heart to leave the company. Feeling this heavy heart will necessarily give the idea that they would not enjoy the atmosphere and working relationship like this elsewhere.

A superior leadership factor is also included in this social interaction. Authoritarian leaders and too much curbing subordinates will make employees not feel at home. Leaders must provide a balance in order to foster a relationship of communication and social interaction among employees. The policies that created a leader must be able to support and to consider the level of subordinates satisfaction.

Those are some things that must be taken to ensure that employees do not move to another place, and all that should be listed in the contract of employment, so they understand their rights and obligations.