Productivity is a universal concept, intended to provide more goods and services for many people using resources as efficiently as possible. Productivity is a measure of the extent to which resources are used well to show specific results desired.
Philosophically productivity is a mental attitude that always had the view that the quality of life should be better today than yesterday, and tomorrow is better than today. Productivity is the level of efficiency in producing goods or services. Productivity express how good utilization of production resources. In general, productivity is a comparison between the results achieved (outputs) with a unit of measurement used (inputs), and this is a qualitative nature.
Productivity per transaction in a shop means the ability of a store to make a sale by way of utilizing his sources, namely all kinds of products and services they have. Productivity per transaction is the ratio between the number of sales (output) by the number of transactions (input).
The larger the resulting value, the better the productivity. In a modern retail store business, increasing productivity per transaction means that an increase in sales value per transaction.
Here is a sample calculation:
A stores X in September 2011 obtained a sales of $ 40,000.00 with number of transactions of 200 transactions. What is the productivity per transaction?
Answer:
The meaning is that in September, average spend for every customer in the store X is $ 200.00. Sales can be increased if the productivity per transaction with the same number of transactions can be improved. And this can be done with customer service.
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